Last updated: 07.09.2024
1. Introduction
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit or use our website www.engifi.com. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in accordance with the General Data Protection Regulation (GDPR).
By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Personal Data
When you interact with our website, we may ask you to provide certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to:
- Name, email address, and phone number
- Company or organization details (if applicable)
- Billing and shipping information
- Any other information you voluntarily provide
2.2 Usage Data
We may also automatically collect information on how the website is accessed and used (“Usage Data”). This may include:
- Your computer’s Internet Protocol (IP) address
- Browser type and version
- The pages of our website that you visit
- The time and date of your visit
- Time spent on those pages
- Other diagnostic data
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small files stored on your device that help us provide a better user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function properly.
3. How We Use Your Information
We use the collected data for various purposes:
- To provide and maintain our Service: Ensuring that our website functions effectively and efficiently.
- To improve our website: Analyzing usage data helps us understand how our website is used so we can enhance its functionality and content.
- To communicate with you: Responding to your queries, providing updates, or notifying you about changes to our policies.
- For marketing and promotional purposes: With your consent, to send you information about our services, offers, or updates.
- To comply with legal obligations: Ensuring adherence to applicable laws and regulations.
4. Legal Basis for Processing Your Data
Our processing of your Personal Data is based on:
- Your consent (when you have provided it),
- The necessity of processing for the performance of a contract with you,
- Our legitimate interests in improving our services and ensuring the security of our website,
- Compliance with legal obligations under EU and Greek law.
5. Disclosure of Your Information
We do not sell or rent your Personal Data to third parties. We may, however, disclose your information to:
- Service Providers: Trusted third parties who assist us in operating our website, such as hosting providers, payment processors, and email service providers.
- Legal Authorities: When required to do so by law or in response to valid requests by public authorities.
Any such disclosures are made in compliance with applicable legal obligations and with safeguards to protect your data.
6. Data Retention
We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.
7. Your Rights
Under the GDPR, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of any inaccurate or incomplete data.
- Erasure: Request deletion of your personal data under certain conditions.
- Restriction: Request that we restrict the processing of your data under specific circumstances.
- Portability: Request to receive your personal data in a structured, commonly used format.
- Objection: Object to the processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us using the details provided in the “Contact Us” section.
8. Data Security
We take appropriate technical and organizational measures to protect your Personal Data against unauthorized or unlawful processing, accidental loss, destruction, or damage. While we strive to secure your data, please note that no method of transmission over the Internet or electronic storage is 100% secure.
9. International Data Transfers
As a company based in Greece, your data is processed within the European Economic Area (EEA). If any data is transferred outside the EEA, we ensure that it is subject to adequate safeguards as required by applicable law.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page along with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: info@engifi.com